Ticketing FAQ's

HOW TO PURCHASE A TICKET USING GIANTS E-TICKETS

1. Visit www.giantsrl.com and click on the "Tickets" tab which will re-direct you to our e-ticketing site.

2. For season tickets click the link to the seating plan.  Choose the block you wish to be in and then the seat you wish to buy.  Choose the correct price category.  Select whether you wish the card posting or if you wish to collect, then click "Next Step" to go to the payment page.

3. An order confirmation will be sent to the email address that you have supplied.

4. Once processed, your ticket(s) will be delivered directly to your door before the game. If your home address changes after purchase please remember to contact us. If your purchase is within three working days of the event then your ticket(s) will be available to collect on the day of the game from The Ticket Office at the John Smiths Stadium which is located directly beneath the Main Stand.

If you experience any difficulties using this service, please telephone 01484 484159 or email tickets@giantsrl.com

HOW TO LOGIN

You can either login before you browse for tickets or once you have selected your chosen tickets, however to buy a ticket through Giants E-Tickets you must be registered with us.

If you have purchased tickets with us in previous years on the old system you will need to click "Forgot password" link under the log in section and enter the email address we already have on your account.  An email will then be sent to you with a new password.  We strongly advise you to then log in and change the password to something more secure and memorable to yourself.

If you are a 2018 Season Ticket Holder and haven't activated your account to be used online you can simply use the "Forgot Password" link under the log in section. You will need the email address you gave us when you purchased.  An email will then be sent to you with a new password.  We strongly advise you to then log in and change the password to something more secure and memorable to yourself.

If you have never purchased a ticket before you will need to register an account with us. You can do this by clicking "Register an Account" on the first page.